Pool of Hours / Services

Package Junior Pro Elite
Hour Rate 16 40 180
Ticketing System 1 users 2 users 4 users
Incident Response 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 24/7
Remote Assistance tick tick tick
Repository Access tick tick tick
HCT - Hot Case Tracker X X tick
Hour Rate 20 20 50
Night time 40 40 tick
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